Frequently Asked Questions!

Setup

1
Is the Internet required?
Yes. An internet connection is required.
2
Is a Smart Speaker required?
Yes, a smart speaker is required (included with Bundles). If buying a ToyBot kit, you'll need one of the following smart speakers: Amazon Echo Dot 3rd Gen, 4th Gen, 5th Gen, or Echo Pop.
3
How do I set up my ToyBot?
Simply install the Alexa app, enable Alexa skills, and play. For detailed instructions, see here: https://www.youtube.com/@SayKidPlay/playlists
4
How much is the subscription?
There's no subscription!

Product & Content

1
What does a ToyBot do?
A ToyBot looks like a toy but really more like a computer programmed with interactive games and experiences designed to: 1) help kids learn through play, 2) help adults play to learn, and 3) and get everyone off of screens. For more background, please see the TEDx Talk: Can a Toy Transform Education?
2
What’s unique about a ToyBot?
There's only one ToyBot. There's no screen, which encourages kids to actually pay attention (building executive function skills). Many of our games get kids moving (physical development) and playing together (social skills). Our interactive experiences often empower kids to play the teacher, building confidence while strengthening family relationships. Unlike most tech that's designed to "keep kids quiet," we think kids need to feel heard. Every decision we make is based on what's best for a child.

PS: Our box is unique too! Just say, "Open the ToyBot Box" to see everything you can do with it. For example, if you go to "Side Door" and knock on the door, you'll hear knock knock jokes!
3
What skills does a ToyBot promote?
ToyBots were designed to help kids build language, social, and cognitive skills at the age when they matter most.
4
What ages is a ToyBot designed for?
Although ToyBots can be used by kids 3 and up, most customers use with kids between the ages 4 and 11. There really are games for every age!
5
Is this an AI Toy?
No. A ToyBot is not a chatbot and our games do not use Generative AI - we don't think it's appropriate for kids. Real humans spent ~7 years building our library of games. Some kids call it a "talking computer" or "bot that plays everything." The ToyBot was shortlisted for the 2025 WISE Prize, often considered the Nobel Prize for Education.
6
How do I know what games to play?
NEW: You can say, "Open the Learning Library" to find games just for you! You can also browse our Learning Library online (or in box) or search "SayKid" on the Amazon Alexa Skills store. As fyi, we’re constantly updating and adding new games!

Care & Support

1
Is it washable?
Yes. You can wash your ToyBot after opening the zipper and removing the components.
2
Is there a warranty?
Yes. There is a 1-year limited warranty for defective parts. Please contact support@saykid.com.
3
I have another question or feedback. How can I contact you?
Please contact us at support@saykid.com.

Security & Privacy

1
Is there a camera?
Nope!
2
Is there a screen?
No way!
3
How do you protect data?
We are COPPA compliant and do not collect personally identifiable information (PII) in our interactive experiences. Please see our Privacy Policy below.
Privacy Policy